PregameIQ ("we," "us") provides independent, research-backed reports on youth sports clubs to help families make decisions. This policy describes what we collect, why, and what you can do about it.
PregameIQ is used by parents and guardians making decisions about their child's sports club. It is not directed to children, and we don't knowingly collect personal information directly from a child — the age/gender signal described below is provided by the parent, never the child, and we don't collect the child's name.
From the report intake flow:
Contact information: your email, and optionally your first/last name, if you provide it — either by creating an account or by leaving your email on a public page before ever paying.
Payment: processed directly by Stripe, our payment processor. We don't receive or store your card number — only the transaction amount, status, and the email Stripe collects at checkout.
Automatically, when you use the site: a device/session identifier (via Firebase's anonymous sign-in) so your progress through the intake flow can be saved and resumed, and it becomes linked to your account if you create one or complete a purchase. We also use Google Analytics to understand aggregate traffic — how many visitors reach the site and complete a purchase. That's statistical, not used to build an individual advertising profile of you, and we don't run ad-targeting pixels.
We use a small number of service providers to run PregameIQ, and each only receives what it needs to do its job:
We do not sell personal information, and we have no data-sharing arrangement with clubs beyond facts you explicitly submit as part of your own report.
A club director can register their club's Facebook Page, Instagram account, or TeamSnap team page so families can find that club's own updates in one place, on that club's PregameIQ profile. Two ways this works:
Deletion: a director can disconnect a social account from their club portal at any time, which removes the stored access token and any cached posts from that account. Anyone — a director or the Facebook/Instagram account holder — can also request removal by emailing hello@pregameiq.com; we respond within 30 days, same commitment as Section 8 below.
We retain your scenario, interview, and order data for as long as your account is active, and for up to 3 years after your last order, to support any future report you request and for our own recordkeeping. Payment records are retained per Stripe's own retention and applicable tax/accounting requirements. You can ask us to delete your data sooner — see Section 8.
If you share your club experience with us (a Club Story interview or written feedback), it stays private by default. We only ever use it in aggregate, de-identified form — for example "3 of 5 families reported X" — never attributed to you, your child, or your family by name.
PregameIQ is not directed to children under 13, and we do not knowingly collect personal information directly from a child. The service is used by parents/guardians on behalf of their child; we don't collect the child's name, and the age/gender signal a parent provides is used solely to tailor the report. If we learn that a child has provided us personal information directly without parental involvement, we will delete it.
We'll update the date at the top of this page whenever it changes. For material changes, we'll also notify active account holders by email.
